• Full Time
  • Anywhere

Customer relationship management: 2 years (Required)

Bachelor’s (Preferred)

Pulled from the full job description
401(k) 4% Match
401(k) matching
Cell phone reimbursement
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Full Job Description
Confidence Analytics is an industry leader in the field of cannabis quality assurance testing. We are a full-service chemical analytical and microbiology laboratory serving the DCC regulated marketplace in California. We are seeking applicants to fill the role of Director of Business Development in our California Laboratory.

Position Summary

The Director of Business Development is responsible for overseeing the implementation of business objectives of Confidence Analytics’ sales, marketing, and business development within the State of California. This person works closely with the Operations Department and Executive Management to ensure effective interdepartmental communication and collaboration toward the ultimate satisfaction of the Clients.

Drawing upon their familiarity with executive-level decision making, the Director of Business Development will work closely with key stakeholders to integrate the Company’s services within the Client’s operations toward objective return on investment metrics for both the Company and its Clients.

This unique role has huge potential upside. Bonuses and/or commissions will be rewarded on each deal closed amounting to an opportunity to make well into six figures after commissions.

Key Responsibilities

Customer relationship management.
Fulfillment of Client Needs; coordinate with Company and Client executives to develop services tailored to Client’s needs.
Fulfillment Team Development; train and mentor staff who interact with target accounts toward fulfillment of account needs.
Communicate with team members and Clients; interdepartmental coordination is required for resolution, clarification, and Client success.
Strong familiarity with Cannabis testing requirements in the DCC regulated marketplace.
Competitive analysis; stay abreast of activities and pricing of competitors to ensure the company maintains market edge.
Necessary Skills

Leadership Skills: motivate employees, working with them to set and meet Client goals.
Analytical Skills: analyze sales numbers and publicly available market data to identify weaknesses and opportunities.
Customer Service: speak with dissatisfied customers, entertain high profile clients, establish long-lasting relationships built on trust.
Communication Skills: be a good listener and speaker; help Clients and employees understand their direction.
Problem-solving skills: think critically to assess Client problems and identify workable solutions that maintain integrity of systems and outcomes.
Commitment to quality and accuracy of results in the face of potentially ambiguous information.
Familiarity with cannabis quality and safety standards as regulated by the California Department of Cannabis Control.
The ability to follow through on commitments.
Additional Qualifications

At least 21 years of age.
Clean driving record and reliable personal vehicle.
Ability to lift up to 50 pounds.
Ability to sit or stand for long periods of time.
Professional demeanor and ability to maintain a high level of confidentiality.

This is a full-time, remote position requiring a commitment of 32-40 hours per week. Weekend availability is required.

Location: Grover Beach, CA 93433 (occasional travel to Redmond, WA required).
This is a remote position requiring residence in the state of California and frequent travel to Client locations across the state of California.

$60k-$90k/ year depending on experience.
Bonus and/or Commission rewarded on the basis of closing and maintaining deals with Client accounts.

8 Paid holidays per year.
Cell phone reimbursement up to $85/mo.
Yearly bonus based on company and individual performance.
Annual pay increase based on company and individual performance.
Health, dental, and vision 75% employer paid.
PTO and sick leave accrual.
401(k) with 4% employer match.
* Some benefits are restricted to full-time employees and by probationary periods.

How to Apply

Please send your resume and a cover letter explaining why you would like to be considered for this position to jobs@conflabs.com.

Please include your resume and a cover letter explaining why you would like to be considered for this position when submitting an application through Indeed.

EEO Employer:
Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Job Type: Full-time

Pay: $60,000.00 – $90,000.00 per year


Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

8 hour shift
Day shift
Weekend availability
COVID-19 considerations:
Confidence Analytics follows current state laws and CDC guidelines for COVID-19.

Ability to commute/relocate:

California: Reliably commute or planning to relocate before starting work (Required)

Bachelor’s (Preferred)

Customer relationship management: 2 years (Required)
Willingness to travel:

50% (Required)
Work Location: On the road

Health insurance

To apply for this job please visit www.indeed.com.