Full Job Description
HerbNJoy
Must be able to attend full time training from March 20th – March 31st (Full & part time employees) Must have customer service & be comfortable with sales!
HerbNJoy is a premier cannabis retail brand and one of the fastest growing licensed cannabis retailers in the State of California. We pride ourselves in our service and professionalism as well as our dedication to providing customers the best quality products at the most affordable prices.
We are a quickly expanding start-up with a lot of opportunities for growth. Join the HerbNJoy team and be a part of the exciting, evolving cannabis industry!
Responsibilities
We are looking for experienced Retail Sales Associates who are passionate about cannabis and skilled at customer service. Sales Associates are responsible for assisting customers, processing transactions including card and cash handling, and providing excellent customer service.
What You Have:
● Outgoing and energetic personality with a customer service focus
● Warm and friendly attitude toward customers
● 1 year minimum experience as a retail sales associate or sales representative required
● Basic understanding of sales principles and customer service practices
● Hands-on experience with POS transactions
● Ability to multi-task and prioritize responsibilities
● Strong communication and interpersonal skills
● Entry-level knowledge of cannabis related vocabulary and products preferred but not required
What You’ll Do:
● Ensure high levels of customer satisfaction through excellent sales service
● Ensure compliance with State regulations and HerbNJoy policies and procedures
● Process POS System purchases (Treez experience preferred)
● Develop ongoing and long-term customer relationships through all support and interactions
● Maintain a clean, safe and comfortable environment for guests and staff
● Ensure the sales floor is properly stocked and the presence of the store is well maintained
● Develop product knowledge
● Perform cash and card transactions accurately and timely
● Daily organization and cleaning
● Other duties and responsibilities as assigned by management
Requirements
● Must be at least 21 years old and able to pass a background check
● Professional and tidy appearance
● Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts
● Previous cannabis, hospitality, food service or retail experience preferred
Job Types: Full-time, Part-time, Internship
Pay: From $18.00 per hour
Benefits:
● Employee discount
Schedule:
● Holidays
● Monday to Friday
● Weekends
Supplemental Pay:
● Tips
COVID-19 considerations:
All customers are required to wear a mask, curbside pickup is available, and all work stations and common areas are sanitized regularly to ensure our customers’ and staff’s safety.
Education:
● High school or equivalent (Preferred)
Experience:
● Customer Service: 1 year (Preferred)
Work Location:
● One location
Hours per week:
● 10-19
● 20-29
● 30-39
Pay frequency:
● Every other week
Work includes:
● Evenings
● Weekends
● Holidays
Paid Training:
● Yes
Management:
● Store Manager
● Assistant Manager
Advancement Opportunities:
● Employees can develop their skills and experience and advance into management or corporate positions.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Morning shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Chula Vista, CA 91911: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
To apply for this job please visit secure.indeed.com.
